News RSS 13 Feb 2015 03:30:05 Source Velcom subscribers attack foreign "telephone terrorist"the Operator deals with the problem of unauthorized calls is On message gazetaby.com, from the evening of February 5, number of velcom subscribers began receiving calls from unknown foreign rooms. This "attack" lasted throughout the night and is still ongoing. For example, about the problem in his Facebook account wrote Michael Yugov: Anyone besides me come incomprehensible Robo-calls from strange numbers? Today all night in the phone and viber was ringing! Wellcome said that they know about this problem and try (?) to solve! But the calls continue!! In the contact center velcom confirmed that this issue is fixed mass appeal subscribers. Customers recommend not pick up the phone and not to call back on these unknown foreign rooms. "the task of our specialists to determine the circumstances. It is normal in this case, the process of clarifying, confirming and lock", - told the press service. It is known that the problem is not widespread, it will be resolved soon. updated: the official commentary velcom:At night the subscribers will be faced with "phone hooliganism" in the form of receiving numerous calls from unfamiliar foreign rooms. With the receipt of complaints from customers velcom question was immediately transferred to the technical experts for clarification and appropriate operational measures for the block of rooms. Velcom is not an international communications providers. Therefore, the incident was immediately transferred to the partner company, beCloud, channel data calls received, including, in the velcom network. At present, the incident is closed, but the company continues to monitor the situation.velcom apologizes for the inconvenience and recommends that: in the case of a call from an unknown number or a seemingly strange (for example, a small number of displayed digits, not existing in the system of international code number etc) - not to answer the call and not to call back, and immediately send the number to the call center of your operator to determine, identify and address potential spam. Unfortunately, in recent years increased such cases. Defend and resist them, being aware of such problems and knowing what actions should be taken. Other news in this section
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