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24 Sep 2015 10:30:14
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Some MTS subscribers complain of spontaneous connection of paid service

At the forum Onliner.by over the last few weeks there are a lot of messages from subscribers of MTS, complaining of spontaneous connection of paid service. We are talking about subscribing to the videos from the site videumobile. According to users, the subscription to the service is done without their knowledge.

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At the forum Onliner.by over the last few weeks there are a lot of messages from subscribers of MTS, complaining of spontaneous connection of paid service. We are talking about subscribing to the videos from the site videumobile. According to users, the subscription to the service is done without their knowledge.

that the subscriber has connected to the service, according to SMS. According to users, to refuse service only after contacting MTS. It is worse for those who use the SIM cards of the operator in the modem.

"I Have the Internet. Is the SIM card in the 3G modem, and the modem in the router. And sensibly so Internet gives. Tariff plan MTS Unlimited for legal.persons. Supposed I have to pay t the subscriber and, like, 7C for a static name. And no, came by as much as 300. Somehow miraculously I signed up for a chic portal videumobile. And the day was cancelled R. In how, and no SMS on ⓕ never left", says one of the victims (spelling and punctuation of the original is saved).

According to the user, by supporting MTS he unsubscribed from Intrusive service, but soon was again connected to a paid subscription.

Judging by the correspondence of the victims support MTS, people claim that they are connected to the paid service, via the Internet or via SMS. Or it was an accident made by someone else. Users assure that they do not subscribe to videumobile about what allegedly evidenced by the data of detail account transactions.

Note that amongst the MTS services on the operator's website indeed there is some "Internet subscription videos". A similar service is also offered to subscribers of life:), but complaints from them is less compared to MTS customers.

it is Curious that, according to subscribers to connect to the paid service can be any number of telephone numbers with a single code. We checked and found that remotely sign on videumobile really possible any MTS subscriber.

unfortunately, the press service of the operator are unable to provide a comment regarding the situation. However, on the website of MTS indicated that on September 22, i.e. the next day after we sent in a press-company service request, the service is temporarily suspended.

All subscribers are advised to check the SMS alert for the presence of messages about subscribing to videumobile. It would also be to study in detail all the operations on your phone bill for the day. If you see you do not understand the cancellation or 1560 1440 rubles, should immediately contact the operator, ask to deactivate the service and refund the money.

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