Valve made changes to the rules of using the Steam service, giving them the opportunity to return the money for games, add-ons and sophisticated in-game purchases. The conditions under which the gamer has a right to a refund, is described on the official website of Steam.

Read more...

the Company Valve has made changes to the rules of using the Steam service, giving them the opportunity to return the money for games, add-ons and sophisticated in-game purchases. The conditions under which the gamer has a right to a refund, is described on the official website of Steam.

particularly, the money can be returned before the expiration of two weeks after purchase, if the game or program has worked on a user's computer no more than two hours. Thus, there is an opportunity to test the game and if she did not like, refuse it.

Also have the option to get a refund for pre-order and in-game goods: in this case the payback period is reduced to two days and has other restrictions.

the Function is blocked if the user was accused of cheating (the use of "cheats") and was VAC banned, gifts under the program are not covered, there is also the algorithm of protection from those who want to abuse a new feature of Steam. A refund for the game, bought shortly before the sale to purchase it again at a discount, is not considered abuse.